Membership Terms and Conditions
Membership Terms and Conditions
Alright! You get 1 monthly spa treatment every month for either membership you choose 3 months, 6 months or 12 months! That’s how long we’ll be taking care of you.
Spa memberships are non-transferable. At the end of 3 months, 6 months or 12-months, let us know if you need to cancel, otherwise we’ll auto-renew on a month-to-month basis unless elected otherwise.
You have 3months, 6 months or 12-months to use your benefits as long as your account isn’t frozen and in good standing. Any unused services will expire if you elect to leave us (and we will miss you!).
Your membership starts from the day you join One Touch of Paradise Salon & Spa Membership. You can choose to benefits right away or delay them to next month. Your choice! Initial payment will go towards the first month benefits are used. Payments thereafter will be taken on the specific day chosing each month.
Please notify One Touch of Paradise Salon & Spa in writing of any change in credit card or account information on file prior to the due date of the month. Let us know if mailing address has changed, too!
Lack of payment will cause your membership to become suspended.
MEMBERSHIP PRICE CHANGES
Following the initial term of your membership or Wellness Agreement, One Touch of Paradise will give you 30 days advance written notice of any increase in the monthly payment (or membership dues) under your membership or Wellness agreement.
MEMBERSHIP CANCELLATIONS & APPOINTMENT NO SHOWS
We’re sorry you need to cancel membership, we’ll miss you! Should you cancel, let us know a minimum of 30 days with written notice in person or by mail to the Salon. You can cancel after a 3 month, 6 month or 12-month commitment which gives you an opportunity to experience the benefits of Spa Membership. Email: [email protected]
“No Shows” are stressful to the spa and other members! One Touch of Paradise is anti-stress so unfortunately, “no shows” will lose their benefit for the month.
If you need to re-book or cancel your membership appointment, best to call us with a minimum of 24-hour notice.
There are no “cash-outs” of unused benefits.
SERVICE DETAILS AND REQUIREMENTS
To the best of One Touch of Paradise knowledge, only professional massage therapists and estheticians who comply with state, city, and/or local licensing or certification requirements are hired by One Touch of Paradise. Ask the front desk if you would like to see a particular massage therapist’s or esthetician’s license or certification. You understand that the services that One Touch of Paradise provides are not a replacement for medical care, should not be construed as a substitute for medical examination, diagnosis, or treatment, that no medical diagnosis will be made, and that you should see a medical provider for any medical issues you may have. It is your responsibility to inform One Touch of Paradise of any pre-existing conditions, limitations, or specific sensitivities.
Male/female genitalia and women’s breasts will not be exposed or massaged at any time. Modest draping will be used during each of your services. If you do experience discomfort or pain or are uncomfortable for any reason during a service, you agree to immediately ask the therapist or esthetician to adjust the manipulation, draping, pressure, heat, or environment (or, if you prefer, you can ask the therapist or esthetician to end the service at any time). If the therapist or esthetician is unable to relieve your discomfort after you request an adjustment, you will inform the therapist or esthetician you would like to end the service immediately. If you have any concerns about your therapist or esthetician, you agree to bring it to the attention of One Touch of Paradise rendering the service immediately following your service. Inappropriate or illegal conduct will not be tolerated in any manner. One Touch of Paradise may, in its sole discretion, refuse or discontinue a service if it determines such service may be unsafe or cause discomfort for you or if you engage in any inappropriate conduct as determined by One Touch of Paradise in its sole discretion.
OTHER TERMS AND CONDITIONS
One Touch of Paradise reserves the right to terminate or refuse to renew your agreement for any reason not prohibited by law including, but not limited to, an unsatisfactory payment history. One Touch of Paradise reserves the right to collect at any time any delinquent or outstanding balance(s) that has not been paid for any services provided or monthly payments owed. For purposes of identification and billing, you agree to provide One Touch of Paradise with current, accurate, complete, and updated information including your name, address, telephone number, and applicable payment data. You agree to notify One Touch of Paradise promptly of any changes in your information, including your payment data.
One Touch of Paradise may delay enforcing any of its rights without losing them. One Touch of Paradise can enforce the membership or Wellness agreement against your heirs and legal representatives, and may assign or transfer such agreement or any rights under it without notice to you, except as otherwise required by law. Your rights or obligations under the membership or Wellness Agreement cannot be assigned by you to anyone else without the One Touch of Paradise's prior written consent. In the event of One Touch of Paradise’s closure of their independently owned and operated franchised location, you will be directed to another One Touch of Paradise . The invalidity or unenforceability of any provision of your membership or Wellness Agreement shall not affect the validity or enforceability of any other provision of the agreement, which shall remain in full force and effect. You understand and agree that your membership or Wellness Agreement does not grant you the privilege of exclusive or preferred access to the Franchisee’s location or any other Massage Envy® location or to any service offered at any other Massage Envy® location. You or any other individual may obtain access to and purchase any and all services offered by the Franchisee or at any Massage Envy® location without entering into an agreement, and you understand that your membership or Wellness Agreement only entitles you to the benefits set forth there
Life happens! You can pause membership for up to 3 months. When paused, membership benefits cannot be available. Let us know before the your due date of the month, and you can un-pause and get back to relaxing with us that same month.
FAMILY ADD-ON / GIFTING
Want to add-on a family member for $5/mo less? We just need to see Picture ID upon enrollment.
Family gifting is just $10 extra; just let us know who gets the benefit that month.
WELLNESS HISTORY & PRIVACY
Our staff keeps notes on our observations and dialogue with you so that we can keep tabs on your progress. By signing, you are agreeable to this along with using the information you give to help improve your wellness.
One Touch of Paradise Salon & Spa will never sell, share, trade, or disclose any personal information provided.
One Touch of Paradise Salon & Spa does not provide facial or massage services to minors under the age of 13. For facials, a parent or guardian can provide a physician’s note documenting the need for the service. Children under 13 must be accompanied by an adult at all times.
If you are under 18, you must provide written permission from your parent or guardian (which must be witnessed by One Touch of Paradise Salon & Spa staff). Sorry! Verified emails are not acceptable.
Your total treatment time will vary, depending on services you choose that month. Facials and massages time include 90-min service, consultation and dressing.
- One Touch of Paradise Salon & Spa is not responsible for lost or stolen articles or items.
- One Touch of Paradise Salon & Spa reserves the right to change Terms and Conditions and pricing
at any time.
- One Touch of Paradise Salon & Spa has the right to refuse or discontinue service to preserve a
stress-free environment for all!
THESE TERMS AND CONDITIONS MAY BE MODIFIED AND APPLY AT EACH VISIT TO ONE TOUCH OF PARADISE.